Jim started in the confectionery industry in 1976, building chocolate tempering machines and enrobers in Alan Hilliard's basement, then owner of Hilliard's Chocolate System. As the business grew, Jim took over supervising the production and installation of the machines, and purchasing raw materials and components.
Working his way up through the company, Jim eventually bought Hilliard's in 1985, growing it into one of the major suppliers of chocolate equipment for the retail candy business.
Jim has served the Retail Confectioners International in many capacities, including instructing at every RCI Gus Pulakos Candy School since 1986 and every Chocolate Boot Camp since its inception in 2003. In 1989 Jim received the Henry J. Bornhofft Memorial Award as the outstanding supplier and the RCI President's Award in 2007. Bourne has served on the RCI Board of Directors, Associate/Supplier Advisory Board several times including twice as Chairman.
Jim has been an active member of the Pennsylvania Manufacturing Confectioners Association (PMCA), New England Retail Confectioners Association (NERCA), Retail Confectioners Association of Philadelphia (RCAP) and the National Confectioners Association (NCA) serving on the Supplier Advisory Committee. He has served on the Kettle Committee since 1994 and as Chairman in 2002. In 2012 Jim was inducted into the National Confectionery Sales Association (NCSA) Candy Hall of Fame.
James' background in sheet metal work helped when he started with Hilliard's in 1977, building equipment. Jim's duties now cover purchasing, sales and customer service.
Sheri manages all aspects of the office at Hilliard's including accounts payable, receivable payroll and sales since starting in 2004.
Ed joined Hilliard's in 1980, building the equipment. His mechanical background helps him as our shop supervisor and customer service handling technical questions.
Dan came to Hilliard's in 2007 from a restaurant management background. He produces the equipment, primarily chocolate coating systems. Graduating from RCI Chocolate Boot Camp in 2014 has helped him in sales and customer service.
Phil has been building the machines since starting in 1984. His focus is on tempering machines and hand coaters.
Dan joined Hilliard's in 2014. Dan is building and servicing Little Dippers as well as the larger tempering melters.
For more information about Hilliard's Chocolate System products, call (508) 587-3666 or click here to send us an email. Thanks!