Hilliard's Customer Support

Has the chocolate stopped flowing?
Have a question about operating one of our machines?

Here at Hilliard's we pride ourselves on building durable & dependable machines that make great chocolates. Every so often something can go wrong. If and when that time arises, Hilliard's has experienced support staff that can answer any question about one of our machines.

We'll help assess your problem, get you the right replacement part & installation instructions and even walk you through the maintenance process. We'll work with you over the phone or in person to minimize your downtime and maximize your chocolate production. Allowing you to do what you do best... making chocolate!